IT SUPPORT SERVICES

System Integrators increasingly work on large developments involving a significant number of suppliers, as well as offshore developments. Demand for their services has dramatically increased in recent years as more and more organisations outsource their IT support.

Experimentus can work with all the different parties to introduce and implement a cohesive quality management approach, ensuring the final customer acceptance process contains no surprises.

Third party suppliers

Third party suppliers are under increasing pressure to introduce new products and enhancements to customers as effectively and efficiently as possible. Using clients as unpaid testers of ‘Beta' versions is no longer acceptable, as driven by external business issues, they can't allocate resources to test poorly developed package applications.

Experimentus can help ensure an effective approach to quality. One that ensures you develop and release quality applications to the market and allows customers to implement applications quickly and reap the benefits. This can lead to other benefits including fewer calls to help desks, so clients can deploy resources to introduce enhancements rather than fix problems.