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 A Pragmatic Approach to Improving Your Testing Process

Many test managers know they need to improve their processes, but don’t know how to go about it. How do you understand the effectiveness of your current test process, and then how do you decide how you can move forward for quick wins, and long-term gains?

Clive Bates shows you step-by-step how to gather the staff’s views on the existing process through special questionnaires and frank interviews, how to compare your organisation with others through recognised benchmarking procedures, and how to focus on identifying the quick wins for short term improvements. Clive then discusses how to identify the longer term objectives.

The next step is to package these improvement activities and gain management commitment for ongoing actions. Once changes start to happen, you’ll need to monitor the testing to determine what impact the actions are having and make sure you’re properly guiding the process.

You can then decide which ideas and approaches may best be suited for your organisation, allowing you to introduce improvement ideas with confidence.


Clive Bates is presenting at the EuroSTAR conference in Copenhagen, Denmark from 29th to 2nd December 2010.
Find more details on the website: http://www.eurostarconferences.com/