PA 3.2 SG 2 – Provide necessary test training

Training necessary for testers and other individuals involved in testing to perform their role effectively, is provided.

Introduction

This Goal ensures that the training necessary for testers (and other individuals involved in testing) to perform their role effectively is provided.

In selecting people to be trained, other considerations should be taken into account, such as the need for:

• managers to understand the basic testing principles and test strategy
• developers to be able to perform unit and integration testing
• users to be able to participate in acceptance testing

When interviewing staff during an assessment, they should feel that they have access to the training they need in order to fulfil their roles.

Specific Practices

SP 2.1 Deliver test training

Once the plans and capabilities have been established, this Specific Goal is looking for evidence that the test training is being delivered according to the plan and in accordance with the needs of the test organisation resources. As part of this, it is necessary to maintain records of training received and comprehensive evaluation of the benefits of the training in the organisation.

SP 2.2 Establish test training records

Records should exist of each individual’s training requirements and what courses have been completed in order to meet those requirements.

SP 2.3 Assess test training effectiveness

Deployment notes

• Is test training delivered in a timely fashion according to the training plan and project needs?
• Are appraisals and training records adequately maintained and is training continually reviewed for efficiency and effectiveness?